Next-Gen Solutions

Unlock deeper insights and effortless social media management with Zanroo's Gen-AI Solutions.

Revolutionize Support and Engagement with AI

GenAI ChatBot

Deliver seamless, human-like interactions while reducing errors and boosting productivity with cutting-edge AI technology.

24/7 Availability and Smarter Responses

The GenAI chatbot represents a leap beyond traditional AI and intent-based chatbots. Unlike its predecessors, which rely on pre-set responses and rigid scripts, GenAI chatbots leverage advanced generative AI to provide dynamic, human-like interactions. They understand context, generate personalized responses, and adapt in real-time, offering a more intuitive, engaging experience. Ideal for complex customer inquiries, GenAI chatbots enhance user satisfaction and drive deeper engagement with brands.

GenAI ChatBot
Understand Your Audience Like Never Before

Social Listening

Elevate Engagement with Social Listening: Real-Time Insights into Customer Sentiment

Real-Time Intelligence

Our Social Listening solution is highly localized and customized to meet each brand’s unique needs. We go beyond basic monitoring, helping brands zero in on their listening objectives, identify their target audience, and uncover actionable insights. With a focus on precision and relevancy, our platform ensures that brands gain a deep understanding of their market, enabling them to make informed decisions and engage effectively.

Stay Ahead of Emerging Challenges

Proactive Crisis

Identify potential threats early and act decisively with actionable insights and expert guidance.

Early Insights and Swift Responses

Our Proactive Crisis Detection Solution goes beyond standard system tracking by diving into private data pools to catch emerging issues early. With a dedicated support team available 7 days a week, we offer quick turnaround and actionable insights, enabling swift, informed responses. Our deep understanding of crisis dynamics allows us to guide clients with the right strategies for effective action planning, keeping your brand protected and ahead of potential threats.

Foster Meaningful Connections Across Channels

Social Engagement (Zanroo Desk)

Manage customer interactions seamlessly, track engagement trends, and build lasting loyalty with a unified platform.

Enhance Customer Relationships

Zanroo Desk enhances social engagement by providing a unified platform to manage customer interactions across multiple channels. It enables real-time monitoring and response to inquiries, fostering meaningful connections with your audience. With powerful analytics and reporting tools, organizations can track engagement trends and improve strategies. Elevate your brand’s relationship with customers and drive loyalty with Zanroo Desk today!

Streamline Content Creation and Distribution

Publishing

Optimize workflows and elevate your content strategy with tools designed to simplify creation and boost brand reach.

Publishing Solution streamlines content creation and distribution, ensuring your message reaches the right audience effortlessly. With user-friendly tools and customizable templates, teams can collaborate seamlessly to produce high-quality materials. It integrates with various platforms, optimizing workflows and enhancing brand visibility. Elevate your content strategy and amplify your impact with our innovative publishing solution today!

Data-Driven Insights

BI as a Service

Unlock the power of your data with intuitive tools, seamless integration, and real-time insights to drive impactful results.

BI as a Service (BIaaS) is a game-changing solution designed to break down data silos and unify scattered information into a single, clear view. This approach provides businesses with a comprehensive, 360-degree perspective, allowing them to uncover insights, identify patterns, and build predictive models. By integrating data seamlessly, BI as a Service empowers organizations to make smarter, data-driven decisions and stay ahead in an increasingly competitive landscape.

We have Delivered
Projects
10+

Years' experience In Social Media

Global
10+

Countries across SEA & APAC regions

Client
150+

Trusted client

Get In Touch

Experience Excellence With A Free Demo

Leave us a message and sign up for a free demo. Discover the impact of our products on your operations, risk-free.

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Our Features

Unleash Synergy With Zanroo's Unified Solutions

Discover how our integrated platforms can streamline your business processes, provide profound insights, and transform customer interactions.

Data Management

Social Media Intelligence

Navigate the digital landscape with Social Analytic. Social Listening helps you tap into social trends, monitor brand health, and engage with your audience on a whole new level.

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Creative Minds

AI-Driven Engagement

Elevate customer experiences with Zanroo Desk. Leverage AI to deliver personalized support and build lasting relationships, around the clock.

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Innovative Ideas

Integrated Data Analytics

Harness the power of our Data Analytics Hub (DAH) to dive deep into data and extract actionable insights with ease. Accelerate decision-making and fuel growth with advanced analytics.

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AI-DRIVEN ENGAGEMENT

Enhance Customer Relationships With Zanroo Desk

Elevate your customer service with Zanroo Desk's AI-driven solutions, designed to understand and respond to your global audience 24/7.

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Automation with A Human Touch

Experience the power of AI, leverage Zantoo Desk's advanced Chatbot solution to automate customer interactions without losing the personal touch that builds strong Customer Relationship.

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Better Agent Experience with Optimized Workflow

Omnichannel design with user friendly features, we tailor our expertise to address your unique challenges, provide solution that streamline your processes, boost efficiency, cut costs, and enhance productivity.

INTEGRATED DATA ANALYTICS

Data Analytic Hub (DAH)

Turn Data Into Decisions: Harness the Power of Advanced Analytics with DAH, real-time data processing, analytics, and reporting capabilities.

01

Data
Transformation

Converting and restructuring raw data into a standardized and usable format for analysis and reporting.

02

Data
Ingestor

Data Ingestion responsible for collecting and importing raw data into asset, importing them into Data Lake or processing system for further analysis.​​

03

Big Data
Storage

Consisted of Distributed System and Analytics Engine capable of handling large volumes of data and a growing number of cases.​

04

Data
Integrator

Integrate data with BI or visualization tools such as Power BI, Tableau. ​

Why ZANROO

Innovative Solutions To Grow Your Business Forward

Expertise
In Data

We empowering businesses by Transforming data (especially Social Media) into Business Intelligence, help you to make better informed and data-driven decision.​

Dedicated
LOCAL EXPERTS

For the past 10 years in SEA, where people speak different languages, our team excels at understanding data and creating valuable insights for your brand. Navigating linguistic diversity, we provide tailored strategies that resonate with your diverse audience, ensuring your brand thrives in this dynamic market.

Safely Gather And Store
YOUR IMPORTANT DATA

Our secure data system, compliant with ISO Data Security standards, gathers your relevant data from various local sources. Access this data effortlessly through our online tool or open API with no worry on data breach.​